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Elements and Performance Criteria

  1. Identify and comply with legislative and regulatory requirements
  2. Apply standards of ethical behaviour
  3. Identify and comply with organisational operation guidelines

Required Skills

Required skills

communication skills to

determine and confirm work requirements using questioning and active listening as required

liaise with others share information listen and understand

use language and concepts appropriate to cultural differences

research skills such as

accessing and managing information

interpreting documentation

coordinating tasks

numeracy and IT skills to

use spreadsheets and databases

use internet information

literacy skills to read write edit and proofread documents to ensure clarity of meaning accuracy and consistency of information

selfmanagement skills for complying with ethical legal and procedural requirements

learning skills to maintain knowledge of changes to compliance legislation and requirements

problem solving skills to address compliance issues

Required knowledge

current government financial policies

organisational guidelines

privacy legislation

relevant knowledge of corporations and consumer legislation

financial products and their characteristics

relevant knowledge of financial legislation and its application to financial planning job roles

State and Territory charges and taxes

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

maintain knowledge of and comply with relevant legislative requirements and industry codes of practice and interpret and meet organisational operational guidelines

apply standards of ethical behaviour and use knowledge of the financial planning industry industry regulations and codes of practice in work activities

Context of and specific resources for assessment

Assessment must ensure

competency is demonstrated in the context of the financial services work environment and conditions specified in the range statement either in a relevant workplace or a closely simulated work environment

access to and the use of a range of common office equipment technology software and consumables

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples in combination are appropriate for this unit

evaluating an integrated activity which combines the elements of competency for the unit or a cluster of related units of competency

observing processes and procedures in workplaces or role plays

verbal or written questioning on underpinning knowledge and skills which may include formal examinations

setting and reviewing workplace projects and business simulationsscenarios

evaluating samples of work

accessing and validating third party reports

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislative, regulatory and industry codes of practice may include:

Australian Securities and Investments Commission (ASIC) Act, policy and guidelines

Consumer Affairs Act

Consumer Credit Code

contract law

Corporations Act

industry codes of practice

Insurance Act

Life Act

Privacy Act

social security regulations

State and Territory legislation

Taxation Acts

Trade Practices Act

trust law.

Ethical behaviours may include:

avoiding conflicts of interest

compliance with client instructions

compliance with industry codes of practice

compliance with legislative and regulatory requirements

disclosure of all fees, charges, commissions, special interests and relationships relevant to a client's financial plan

making arrangements for vulnerable or special needs clients

meeting all organisational standards.